GMS is actually the second agent to handle my Australia PR application. I first engaged another agency in Kuala Lumpur as well as I was initially was impressed by their presentations and attractive discounts, sad to say. As the service was really below expectation , I knew I must change the agent  as I did not wish to put my application in danger, but my ACS skills assessment was already in progress as such I patiently waited to get this results in my hand. As soon as I got the results I quickly made an appointment with GMS and met with Desmond. Desmond assured me they will proceed with the state nomination and EOI asap and the team delivered as promised.  I had no issues with the response time and I was also kept informed by my officer Amit time to time. While I learned this through mistake ( having to pay again in GMS) , I honestly think it was worth it having my application processed by a trusted agency that helped me get my Australian PR.  I would not hesitate recommending GMS to anyone. Thanks  Global:)